Service Delivery Policy

1. Digital Instant Fulfillment

Billza Pay ("Billza Pay") operates exclusively as a digital services and technology provider. All services offered—including mobile recharges and DTH top-ups—are delivered digitally and instantly upon successful transaction processing.

2. Fulfillment Timelines

• Mobile & DTH Recharges: Processed instantly (typically within 1 to 5 seconds).

3. Proof of Delivery

For every completed transaction, an electronic receipt containing the Operator Reference ID, Transaction Timestamp, Amount, and Biller Status is generated in your business portal or returned via API response payload.

4. Physical Shipping Disclaimer

Because Billza Pay provides purely digital transaction routing, there are no physical goods to package, ship, or deliver via courier.